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Team Member Profile

How to view individual coach profiles, audit assigned client rosters, balance team caseloads, and track check-in recency.

The Team Member Profile Page displays the active client roster for an individual coach or trainer. You can reach this page by clicking on any staff member on the Team Page or by clicking a coach in the Coach Workload card on the Overview Dashboard.


The page gives you a focused look at how an individual coach is managing their assigned clients:

  • Coach Details: Shows the staff member’s photo, display name, email address, role badge (Owner, Admin, Manager, Viewer), and date joined.
  • Breadcrumb Navigation: Easily click back to the Team Page or the Overview Dashboard while keeping your previous search or filters intact.

Shows every client currently assigned to this coach:

Column Description
Client The client’s name, mobile photo, and a one-click link to their Client Profile.
Email The client’s contact email.
Demographics The client’s age and biological sex.
Joined Date When the client joined the organization.
Last Check-In The date the client last uploaded a scan or logged habits.
Notifications Shows whether the client has push notifications enabled on their phone.
  • Use the search bar to filter the coach’s clients by name or email.
  • Click Last Check-In to sort the table and see which of this coach’s clients are overdue for a scan.

  1. Coach Check-In Audits
    Head coaches and gym owners can open any trainer’s profile to make sure their clients are uploading scans regularly and receiving timely feedback.

  2. Balancing Caseloads Across the Team
    Before assigning new incoming clients, compare the number of active clients across coaches to ensure work is spread evenly.

  3. Covering for Coaches on Leave
    If a coach is on vacation or sick leave, open their profile to see their clients and step in to review pending check-ins.