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Active Clients

How to view and manage your active client roster, assign coaches, search clients, monitor check-in recency, and send invitations.

The Active Clients Page displays all clients who are currently connected to your organization through the Rate My Physique mobile app. From here, you can see everyone on your roster, assign coaches, check when clients last submitted a scan, and jump directly into any client’s profile.


The client table shows essential details for every active client:

Column What It Shows
Client The client’s display name and profile picture from the mobile app.
Email The email address associated with the client’s account.
Assigned Coach The staff coach assigned to review this client’s scans and habits.
Demographics The client’s age and biological sex (e.g., 28 / Male).
Joined Date The date the client joined your organization.
Last Check-In How long ago the client submitted their most recent scan or habit check-in.
Notifications A green badge indicates the client has mobile push notifications enabled so they receive your feedback and reminders.

Use the search bar at the top to quickly find clients:

  • Search by first name or last name.
  • Search by email address.
  • Results filter instantly as you type.

Click on any column header to sort the table:

  • Sort by Last Check-In: Put clients who haven’t checked in recently at the top so you can reach out.
  • Sort by Joined Date: See your newest clients first.
  • Sort by Name: Alphabetical roster view.

Click anywhere on a client’s row to open their Client Profile. From there, you can view their historical progress charts, past scans, and daily habit schedule.

Click the Invite Clients button at the top right to bring new clients onboard:

  • Send Email Invite: Type an email address and optionally pick an assigned coach.
  • Upload CSV: Upload a spreadsheet of client emails to invite a whole group at once.
  • Share Organization Code: Copy your 8-character code (e.g. MOREGYMS) for clients to enter manually in the mobile app.

  1. Assign Coaches to New Clients
    Check the Assigned Coach column regularly. If a client is unassigned, assign them to a coach so their check-ins appear in that coach’s personal queue.

  2. Reach Out to Inactive Clients
    Sort the table by Last Check-In once or twice a week. If a client hasn’t checked in for 10+ days, click into their profile to send a nudge or follow up.

  3. Check Push Notification Status
    If a client has notifications turned off, encourage them to turn notifications on in their phone settings so they don’t miss your feedback notes.